I had a long and intresting conversation with my therapist just now. I’m not comfortable sharing exactly what we were talking about but I can rephrase it: basically I was complaining that tech companies don’t want to innovate.
I’ve been trying to bring new technologies to my boss because I thought it would give him a better opportunity to realize value from the products I’m creating/maintaining for him. That’s what I understand is my purpose in the workforce. I’m a programmer not a salesman I can’t go out to the market and get him the money so he can pay me with something, I can only make things put things in his hands for him (or hire someone to) to go out and collect the money we deserve (deserve within the limits of market demands and the nature of the product, not the labor invested). But he doesn’t want them… well he does when he needs them but I miss way more times than I hit which is making my professional feelings feel less valuable. And if I’m not valuable enough then I can’t work doing what I love.
When I started working I went in with a plan to upgrade and modernize everything I touch. I still believe that to be the case, or like… my “purpose”(as an employee not a person). But every company I’ve worked for so far has been running old ass shit. Springboot apps, create-react-apps, codebases in c and c++, no kubernetes, little to no cloud. And it feels like everything that tech companies want me to do is maintain and expand old existing codebases. And I understand why, I know that its expensive to rewrite entire code bases just for a 20% efficiency boost and to make it easier to add upgrades every once in awhile. But noone is taking advantage of innovative technology anymore and that’s what’s concerning me.
In my therapist’s opinion he thinks we as a soceity are not taking 100% advantage of technology we have. I can’t go into too many details bc our conversations are private but at the end I agreed with him. I’m seeing it now in my working day but he convinced me that it’s everywhere. Are people actually benefitting from technology enough such that nobody actually needs to work to maintain a long and healthy life?
Lets say that no, technology is underutilized in our soceity. Does that mean that if we use technology more we’d have enough value in the economy to pay everyone a UBI? Could we phase out the human workforce to some extent? Or do we actually need more workers to do work to make the value, in which case we can’t realistically do UBI because people need to get paid competitivily to do the work.
Lets say that yes, we are taking all advantages of technology. If so than there should be enough value to pay a UBI. But we don’t have a UBI, so why? If the value exists than where is it? I don’t believe its being funnelled into the pockets of some shadowy deep-state private 4th branch of government. If it was than there’d be something to take, is there? Are we sure that its enough?
Basically I don’t know if technology generates value.
Think about it like this
If its cheaper to use technology to grow an acre of corn than to use people, is that subsequent output of corn more valuable or less valuable because of the technology. And if you believe that scaling up corn production to make the corn just as valuable as if we didn’t have technology then you agree that the corn is now less valuable. If self-checkout machines are replacing cashiers, does that mean that the cashiering work being done by the machine is more valuable to soceity or less?
This is basically end stage capitalism. We need to recognize if the work we do for soceity (whether you derive personal fulfillment or not) is actually adding to soceity or not. I’d rather not give up my job as a programmer just so I can do something more valuable, but I might have to if that’s the case. And I feel like most people in the world are thinking like that too. Is soceity trying to hang on to the past, or do we just not understand the future?
Sorry for the wall of text. I feel like this might be to philosophical for this community but I couldn’t find a better place to post this. If you know of a better community for this discussion to take place then I’ll consider moving this post based on the comments already posted. Thank you for reading this and I’d love to answer any question you’d have about my opinions/feelings.
dont blame the tech. blame the humans. humans suck, but not all, not even in aggregate. were nicer than we know, and were actually getting better!
that said, there is a small subset of outwardly powerful humans who deeply suck. these are the set who think that billionaires should exist. that the next quarters profits should come no matter what. i dont know what can be done about that other than humans regulating humans, which is difficult when you need to regulate the powerfully sucky.
its not a technology problem we have, its a human one.
Exactly. It’s a handful of private companies with oodles of money who are specifically choosing to develop technology that extracts the most from their customers, instead of developing technology to help people.
It’s isn’t glamorous, and it doesn’t pay well (or at all) but there’s plenty you can do with programming that are unequivocal good things for the world.
there is a small subset of outwardly powerful humans who deeply suck
Yeah the deep shadowy cabal of suited white men pulling strings. I’ve heard of that and I disagree with it. I don’t think it exists. Maybe there are some big people who basically own their industry, but I refuse to accept that they exist outside of the media and insurance sphere. Media has no power unless government reinforces it, and we regulate the shit out of insurance companies. Now that’s not to say that we don’t regulate insurance enough, there’s plenty more control we the people can and need to take. Maybe there’s one or two other industries that are owned by a powerful person. But I refuse to believe that my government that I pay tax to, vote on, and listen to is too weak to snuff out a company that grows to the size of a government. FAANG is 10% as powerful as the US Federal government and I refuse to accept that it’s more.
We’ve seen our government repeatedly stomp out monopolies in the US and outside of it. There are plenty more to stomp out, but just because it hasn’t been done yet doesn’t discount the strength of us Americans projected by our government. We can change, and its hard.
you misunderstand.
were not talking about some shady organization. these are CEOs, politicians, heads of state, etc. it isnt some organized cabal. its just terrible humans who dont understand/care that they cause the suffering in the world with their own inherent selfishness.
When I started working I went in with a plan to upgrade and modernize everything I touch. I still believe that to be the case, or like… my “purpose”(as an employee not a person).
I mean this with as much respect to you OP as I can possibly put into words, and if your therapist has already touched on this, absolutely ignore everything I say and listen to them.
I have been both been this person and dealt with this person. Believe me when I say that this behavior engenders little love from management and coworkers alike. You can quickly gain a bad reputation by trying to modernize everything you see. That reputation can be (meanly) described many different ways, from try-hard to kiss-ass.
- Developers like all human beings are subject to emotions and projection. They see you running around trying to replace the things they built, and they may conflate that with trying to replace them. They feel insecure, then they project that insecurity onto you - it makes you look insecure trying to prove yourself to the company. (Maybe you have fine relationships with your coworkers, maybe they admire this trait, take me with a grain of salt.)
- Managers begin to think that if they let you replace all their developers’ tools, they will have to rely on you and you alone to support all those tools. They may worry you try to gatekeep your tools, or become a bottleneck for new development. So you slowly lose their trust.
Don’t let your career suffer for this. There are few reasons to risk your reputation, your chance at promotion, the goodwill of your peers, and more: “using the latest and greatest” is not one of those reasons. Sometimes, following the crowd is fine.
Springboot apps, create-react-apps, codebases in c and c++, no kubernetes, little to no cloud.
Now, speaking as a developer instead of an armchair psychoanalyst, I don’t see why these traits or lack thereof make for bad software. Nor does it make you a lesser developer for working with them. It entirely depends on your industry, the applications, the users, security interests, available recruitable talent, and many more factors.
Tech companies only want new if it generates/saves short term money. Long term money only with a understanding, far-sighted upper level, which is rare. Reallistic risk mitigation (i.e. not the magic black box á la Fortinet) only with a boss who’s in tech himself.
You’re getting a lot of answers that are explaining to you that the value doesn’t go to society, it goes to the owner class, and I agree. It seems to me you’re experiencing the personal wounds that come from being alienated from your work. This is because a capitalist, hierarchical workplace is inherently low-information. Your manager is in a position of power over you, which means they don’t have to listen to you, and most workers figure out sooner or later that their efforts are wasted and they’ll get by easier if they just keep their heads down and don’t make waves, so they stop trying to get managers to listen.
Your manager doesn’t necessarily care about innovation, or making society better, or your personal fulfillment. That doesn’t mean you need to find a manager that does, because the problem is that positions of power over others breed indifference to those others. Management in particular tends to go to people who are good at taking credit and ingratiating themselves to their superiors. It doesn’t select for competence at the actual job. If you luck out and get a good manager, they’ll be replaced eventually. You have no power over that decision.
I would recommend you read Bullshit Jobs by David Graeber (that is a talk he gave on the topic for a brief overview). It explains the mechanisms by which companies fill themselves with bloat and create jobs where very little is achieved and the people in them are miserable.
I would also recommend you look into worker owned cooperatives (google renamed that subtitle from “a cure for capitalism” to “curing capitalism”, presumably because the former title leaves room to think we are curing ourselves from capitalism, but the latter implies we are making capitalism better; I suspect his intent was far more revolutionary than they would like). They give the workers that actually produce everything control over the company. Managers are elected and recallable, so if your manager doesn’t listen they can be replaced by the people they manage. Their job is actually management, not a generalised rulership where they can turn your entire department upside down at a whim or just ignore you in favour of their own comfort.
There’s a lot here. Some I can comment on and some I can’t. Some bits are simply how you are viewing the world, and differ to how others view it. There is no possibility for objectivity there, and are better suited to discussions with mental health professionals.
For my sins, I’m a Product Manager. While I have a background in engineering (having done a CS degree and taught myself to code in my teens), I have never held a job as a developer.
As such, I have conversations pretty much every day with developers, dev leads, people with “architect” in their title, CTOs, etc, all of whom are considerably more technically literate than I am, about what new technologies we can take advantage of. Some times it’s me asking them, sometimes it’s them asking me, but one thing is always constant. Time, risk, and cost of implementation is what matters most.
The majority of the time, when I am approached by Devs, the conversation goes along the lines of:
- Dev: “there is this awesome new thing we absolutely need to use now”
- Me: “OK, what are the benefits?”
- Dev: “it makes X, Y, and Z so much easier and save us time doing them”
- Me: “OK, how long do we spend doing those things currently?”
- Dev: “eh, well, I don’t know exactly, but it’s, er, it’s loads and doing this will save us that time and it’s great and we need to do it now”
- Me: “yeah, I get that, but how much time do we actually spend on it?”
- repeat forever
In short, the benefits have not been quantified, and the costs ignored.
Other times, the change that is being suggested doesn’t align with the current business need. I’ve had to reject suggestions to refactor systems because we’ve literally been down to the last few pay cheques, and we need to focus on revenue generation. This massively undermines the person making the suggestion, because it shows they are not understanding the actual priority of the business.
And other times still, it can be simply a pipedream. I once had a dev lead stand up and scream at me across a desk because I didn’t agree with him that we immediately rewrite our entire app in Swift, on literally the day Apple released the beta back in 2014, and I had had the gaul to suggest that he needs to come up with a plan to iteratively develop some new, low risk, functionality in the language first, before saying he wants to spend “at least a year” doing a complete overhaul, and nothing else.
This is not to say that developers are idiots or anything. The vast majority of the discussions I have had with all my collegues across my career have been good, thought provoking, and helpful. But that doesn’t mean they always get what they want, and nor does it mean I get what I want. I have definitely rejected work where that was the wrong decision, and I’ve suffered the consequences of it. I’ve also definitely accepted work that ended up being a complete waste of time.
None of us are perfect.
If you are finding that your boss is always rejecting your suggestions, I would suggest you need to consider these things:
- have you quantified the benefits and costs?
- are there competitors who are already doing this thing? If so, who?
- does the suggestion align with the strategy / focus of the business?
- have you identified a small increment / proof of concept / mvp, that takes a few hours, or days, or a sprint, to demonstrate potential value?
If you can explain the potential value, how it helps the business get to where it wants to be faster, and how you can identify unknown unknowns through low cost and quick to develop POCs, then you may be able to get buy in.
If you can’t, or don’t know how, then there are plenty of resources available. A good starting point would be to read The Lean Startup.
It is considerably more likely that the problem is with your skills of persuasion, and writing business cases, rather than all of technology being worthless.
Lastly, regarding discussions with professionals, one bit that did concern me is this
In my therapist’s opinion he thinks we as a soceity are not taking 100% advantage of technology we have. I can’t go into too many details bc our conversations are private but at the end I agreed with him. I’m seeing it now in my working day but he convinced me that it’s everywhere.
My experience with therapists, and in discussions with friends who are qualified pshrinks, is that a therapist should never try and convince you of anything. Their job is to structure conversations you are in essence having with yourself. They may repeat your previous statements back to you, in a way that requires you to reconcile potentially conflicting views or opinions. They may even challenge your assertions and get you to explain more thoroughly your views. These processes may well cause you to change your views on things.
But if your therapist is actually trying to convince you of their world view, you need to get a new therapist.
But if your therapist is actually trying to convince you of their world view, you need to get a new therapist.
I’m glad you said this because I thought I was the only one.
Thank you for your perspective as a product manager. You gave me some insights that I have seen happen to me, but I never really understood why. I wish I had more visibility over my company so I can understand some of these things, it would be better than just accepting it as “boss knows best”.
I’m gonna take some notes from you before I try to convince my boss of a really cool idea I have for my company.
is that a therapist should never try and convince you of anything
Ehhhh IIIII wanna defend my guy. My therapist is the greatest conversationalist I’ve ever had. All of my sessions revolve around me asking him to convince me of whats right in the world. If I agree that he’s right I make a change and more than 80% of the time I see a clear benefit. He’s not trying to convince me that he’s right because I asked him too, because when I did try that he’d refuse or just wouldn’t, and I’d count that as a loss from his end. He can’t always win for me but when he does, its a real good win. So I guess the word “convinced” might not be as accurate as saying “we walked through this conversation until I got to a place of understanding”.
I’m gonna take some notes from you before I try to convince my boss of a really cool idea I have for my company
I say this to my junior Product Owners a lot, don’t go in to that conversation with the view you are having to convince/pursaude them of anything. It sets it up as combative, has the implication that you are right and they are wrong, and that something in their plan needs to change. They will sense that, and will be much more defensive.
To be clear, I’m not talking about literal code changes here, but the current initiatives / projects / bets (whatever word you want to use) the company is planning on doing.
Instead you should demonstrate how your idea fits in with the current strategy of the business. Show them that you know where they are wanting to get to, and show how this idea gets them there. Go in to that conversation with a sincere intent of collaboration.
That way you don’t need to convince anyone to change anything because they are still getting to the same destination, and you’re showing them a quicker route through the bushes.
If they say no, ask them politely to explain their reasons so you can be on the same page. Do not argue, just listen to what they say. They will be telling you what is most important to them and the business in that reply. It literally doesn’t matter if you agree with them or not, they are telling you the constraints you need to operate in.
After the meeting, use that knowledge to reassess your proposal, and think of ways you could modify the idea, or what information you presented alongside it, to get it accepted. If you still don’t understand, then ask further questions about that bit.
Remember, it’s about collaboration.
He’s not trying to convince me that he’s right because I asked him too, because when I did try that he’d refuse or just wouldn’t, and I’d count that as a loss from his end. He can’t always win for me but when he does, its a real good win. So I guess the word “convinced” might not be as accurate as saying “we walked through this conversation until I got to a place of understanding”.
I’d argue the same applies in therapy too. It may be worth exploring why you seem to have a pretty darwinian view of thoughts / opinions being demonstrably right or wrong. In my experience the world is much greyer.
I am glad however that your therapist is doing something that has been requested, rather than anything else (even if it does seem to be rather atypical).
Uh… The internet? Telecommunications tech in general, really.
The problem is not that these things are not valuable; it’s that the value they create is being hoarded by a small few at the top.
This is a great thread, as I am currently learning to program and I often ask myself, “what are we(programmers) all doing? And where are we(humanity) all going?”
I remember getting a variety of answers, but one engineer I met laughed when I posed this question and gave me one of the darker answers I heard, but it indeed resonated:
“We’re boiling the oceans while partying at the end of the world, what did you think we were all doing?”
Or something along those lines. I’d love to think new technologies, properly implemented (guided by pragmatic altruism), can get us out of the problem that technology, improperly implemented (guided by greed and misanthropy), got us into. But I just don’t see it.
Isn’t oil required to make any and all pieces of tech, even green tech? How much oil/pollution went into producing my phone? The plastic pieces on everything I consume, wear, etc.? The Electric Vehicle that will help curb climate change as long as I can afford to buy one and discard my old gas consuming vehicle that was running just fine and might for another decade if I take care of it?
There are solutions, and I’m probably not thinking deeply enough on this, but right now, in this moment, I’m highly skeptical that those in power, even if they wanted to, could ever find a way to make money while also actually fighting climate change in a way that actually prevents its worse effects.
A simple example is cars. The solution to car emissions isn’t electric vehicles, it’s better infrastructure based around trains, metros and better city planning that encourages cycling and pedestrians. But our thinking is that we can sell electric vehicles, and build planned obsolescence into those vehicles to keep capitalism rolling. You can’t do that as lucratively with rail, if at all.
We all nod our heads and then get back to work though, cuz due to a multitude of lifetimes lived reinforcing the “get yours, and fuck everyone else” attitude that is a requirement to survive in a capitalist society, we can’t do anything more than mumble and groan about it, but still go back into work on Monday.
Those of us who object too loudly are socially ostracized at best, and killed at worst, and those on the top count on the rest of us being just afraid enough to not speak too far out of line.
This is going to be fun.
Prudence generates value. Technology speeds a task, but without prudence and principle, you will simply fill the space freed by technology with other things that are meaningless.
Regarding programming, specifically, if you’re looking at creating real value for society, you need to create frameworks that give leverage to effective and ethical thinking.
Right now, the world is fucked because social networking has simply brought to light how incapable people are at managing their own lives and perspectives, particularly while being seen. Social networking has given people power, but all that does is let people make bigger mistakes. Plus, with the monetary incentives on the back-end squeezing every bit of emotion for cash, people are getting burnt out.
Structured power is better. Connections need to have consequences, and those consequences need to have real effect. To be effective, individual power (not over others, but over one’s own life) must be central to the collective structure - and the collective should be granted that same right, over it’s own existence.
The ideal social network would ensnare fools, catch the greedy, and reward the prudent, the wise, and the loving, through empowering them to be whoever it is they truly are.
You probably don’t remember, but once, long ago, in the age of legends, Google emerged as a force within humanity. They wielded the power of “don’t be evil,” and they meant it. They empowered people to find what they wanted, and to communicate. The ads were tasteful, clearly marked, and unobtrusive - useful, even.
But all things that are born must die, and death does not come because things are going well for the dying thing. The Google was no exception. Did the leadership fail, or did time simply run it’s course? We may never know for certain, but when The Originators left, all that remained was a vile and empty core. Where once there was abundance, there came indolence. And as the remaing scraps of mind fought over the space where they thought the power was, they thought the power of “don’t be evil” was outdated. Bothersome. In the way. But in truth, it was simply arcane - their minds, profane as they were, could not comprehend the true nature that brought them power. So they ejected the power of their own foundation, and struck the rule from their books.
And so to this day, they ride the shockwave the true power made as it left. They think the shockwave is the power, but it is just a side effect. They see their hands closing to grasp it, but they do not see how weak they make themselves. They have ridden the shockwave up, and they will ride it down, and just as they are not prepared for the heights of it, they are not prepared for the depths they enter, either.
And that, my boy, is the story of how The Google came to be, and how it began to fall. It is the end of some things, to be sure, but also the beginning of another. Sovereign individual collectives are juust around the corner, waiting for their builders to come.
taps cane on the floor regularly to keep the rocking chair going, tamps pipe
Someday, I’ll tell the tale of how a little bird was born, became known by all, and died, partly of it’s own foolishness, and partly because of one who wanted to keep it for himself. …Or how Unity tried to seize those who contributed to it, but lost everything in the process. It’s all the same tale, though. Everything that lives, must die. But forgetting to stand on a principle can hurry any entity along that path.
blows smoke ring
Another aspect to consider is the term " invention is the mother of necessity" coined by Jared Diamon, in contrast to " neccessity is the mother of invension". A lot of technology either get discarded or used for something that the technology wasn’t originally intended. Hence the idea that inventions come first and the necessity for them follows later. Targetes technological innovation tenda to be very expensive and involves a lot of trial/error.
I believe this phenomenum doesn’t just apply to big innovations and inventions. It also applies to day to day problem solving and in your case, choosing the right technology for your work. Without prior experience and established norm, a technology that might completely makes sense to you for a certain kind of work, might not pan out in actual use.
My observations:
Existing companies do tend to (but not always) stick with their legacy stack. It makes sense, it’s the safe option.
Start ups OTOH, have the freedom to choose a new and innovative stack and often do. Sometimes it works, sometimes it doesn’t. The ones that survive and thrive will likely be dated in another decade and be seen as the old guard with legacy stacks.
It’s the circle of life.
I don’t feel like most of the work I’ve done in my career has generated value. A lot of the businesses I worked for were about inserting themselves between an actual business (e.g. hotels selling time in their rooms) and their users, and thereby generating economic rent.
Similarly, the obsession we have as developers and technologists with upgrading our stacks for, as you point out, marginal theoretical efficiency improvements - it’s just busywork. I swear a lot of what dev departments do is becoming more and more over-complicated wheel spinning purely to justify the size of the development team.
Not that I mind having a job that can be really rewarding and fits my skillset like little else.
I think the answer to that question would completely depend on what you value.
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Does that mean that if we use technology more we’d have enough value in the economy to pay everyone a UBI?
There’s already enough value in the economy to pay everyone a UBI.
But we don’t have a UBI, so why? If the value exists than where is it? I don’t believe its being funnelled into the pockets of some shadowy deep-state private 4th branch of government.
It’s being funneled into monopolies and doled out as stock dividends into the pockets of investors and billionaires such as Musk, Bezos, and Zuckerberg.