It. Is. Never. Enough.

You paid hundreds of dollars for a new monitor, but it doesn’t matter. More ads, more profits.

I hate it.

  • suburban_hillbilly@lemmy.ml
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    2 months ago

    I would call legal and IT. It’s outside the scope of my role to accept contacts on behalf of the company.

      • linearchaos@lemmy.world
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        2 months ago

        IT here, Yes, by all means involve me. I will buy a second monitor and plug it into a known box that is no business going anywhere. I will then block, at the network firewall level, any outbound traffic to anything that thing talks to. If it uses its own MAC address at the head end I will then collect and publish every connection that thing tries to make outside to a blacklist and provide it to the public.

        • vithigar@lemmy.ca
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          2 months ago

          Sounds way more interesting than most IT work as well. I’d definitely rather do some investigative work like this than a typical parade of password resets, email assistance, and software installations.

          • Emerald@lemmy.world
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            2 months ago

            I had to ask a helpdesk for a 2fa reset once. Intrestingly, they didn’t make me identify myself except for first and last name. Not sure what point the 2FA has if it’s that easy to remove.

            • rolaulten@startrek.website
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              2 months ago

              Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?

              • Emerald@lemmy.world
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                2 months ago

                They do have the phone number on record, so I guess that’s what they did. More likely though they didn’t even check. They made no ticket either, just reset it in the course of an around 3 minute call.

                • rolaulten@startrek.website
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                  2 months ago

                  Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.

          • oatscoop@midwest.social
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            2 months ago

            Hands you a random laptop.

            “The thing doesn’t work.”

            Refuses to elaborate and leaves.

          • linearchaos@lemmy.world
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            2 months ago

            Easily. I could also simply deny it access to the internet. But sometimes you need to look out for more than just your own.