Not the OP but for me it takes like 4 times longer to use the tuch screen. Find the button for what i want. Do you want to super-sized? Do you want fries with that? How are you paying today? Blah blah blah whereas with the counter its me saying one sentence and them pushing 2 buttons.
That makes sense to me - if you had the choice between using a touch screen to place an order immediately or waiting in line behind 4 other people though, would you use the touchscreen then? Again, just curious, I’m not trying to make out that you’re ordering McDonalds wrong ;P
If there are 4 people in line for a cashier, take away the cashier and you still have 4 people in line waiting for the kiosk… And it will take longer because ordering from the kiosk is a slow process.
Its because those touch screens have clunky UI and are slow if they made it simple and straightforward instead of a question for every page it would be as fast if not faster than a person ordering at a register. Most PoS systems are touch screen nowadays so literally all your doing instead of putting in the options in yourself is telling someone else what to put in. They also do it hundreds of times an hour so they are way faster that someone whos only used a kiosk a few times
Maybe stand a foot further apart from the screen? That way you’ll be able to see the button better.
What you hate about it are the constant upsell shenanigans, not the touchscreen per se. I dislike those, too, but I reckon the human staff are also trying to sell more than you want?
Not the OP but for me it takes like 4 times longer to use the tuch screen. Find the button for what i want. Do you want to super-sized? Do you want fries with that? How are you paying today? Blah blah blah whereas with the counter its me saying one sentence and them pushing 2 buttons.
That makes sense to me - if you had the choice between using a touch screen to place an order immediately or waiting in line behind 4 other people though, would you use the touchscreen then? Again, just curious, I’m not trying to make out that you’re ordering McDonalds wrong ;P
Ooof not sure why you got downvoted.
I’m starting to think people who hate ordering from a touchscreen really see talking to a cashier as fulfilling social needs.
Nope, just faster and easier.
If there are 4 people in line for a cashier, take away the cashier and you still have 4 people in line waiting for the kiosk… And it will take longer because ordering from the kiosk is a slow process.
There’s usually like 8+ self-checkout machines though, and like one cashier
I would use the touchscreen in that case.
Its because those touch screens have clunky UI and are slow if they made it simple and straightforward instead of a question for every page it would be as fast if not faster than a person ordering at a register. Most PoS systems are touch screen nowadays so literally all your doing instead of putting in the options in yourself is telling someone else what to put in. They also do it hundreds of times an hour so they are way faster that someone whos only used a kiosk a few times
Maybe stand a foot further apart from the screen? That way you’ll be able to see the button better.
What you hate about it are the constant upsell shenanigans, not the touchscreen per se. I dislike those, too, but I reckon the human staff are also trying to sell more than you want?