this post was submitted on 04 Jan 2024
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Mildly Infuriating

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Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that.

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[–] TuEstUnePommeDeTerre@midwest.social 93 points 10 months ago* (last edited 10 months ago) (1 children)

You can attempt to opt-out, but this kind of thing should be illegal in the first place.

https://www.spectrum.com/policies/your-privacy-rights-opt-out

[–] moup@lemm.ee 25 points 10 months ago (2 children)

lol, I’ve done this, multiple times. the only thing that has changed was that my name was replaced by “Residential Consumer” for the subsequent spam.

[–] DrQuickbeam@lemmy.world 9 points 10 months ago (2 children)

Yup, and in my case they started sending door-to-door salespeople. They're spending all the money to kill Google Fiber where I'm at.

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[–] slazer2au@lemmy.world 91 points 10 months ago (2 children)

Call the number and ask for a pre paid return envelope to send a signed contract with.

Then fill the return envelope with all this crap.

Now they have paid 4 times for junk mailing you and they pay to toss out their own trash.

[–] hswolf@lemmy.world 30 points 10 months ago

chaotic good, nice

[–] soggy_kitty@sopuli.xyz 9 points 10 months ago (1 children)

"We don't need your signature, it can be one over the phone. Let's do it now"

[–] slazer2au@lemmy.world 7 points 10 months ago

The house is held in a trust so I need a physical document to sign for accounting reasons.

[–] TheSlad@sh.itjust.works 73 points 10 months ago

Spectrum still sends that much spam even if you are a customer already.

No, i dont want your tv bundle i literally havent had any desire to watch cable tv for over a decade please stop asking!

[–] swarmingnarwhal@lemmy.world 68 points 10 months ago (6 children)

Fiber internet gang rise up! I would very much enjoy the death of spectrum

[–] Emerald@lemmy.world 27 points 10 months ago (1 children)

Yeah i went from a speed of 10 mbps upload to a speed of 300 mbps upload thanks to fiber

[–] Dran_Arcana@lemmy.world 13 points 10 months ago (3 children)

There is an actual technical reason for coax networks not being able to provide symmetrical speeds. It has to do with what frequencies (channels) are dedicated to data uplink, data downlink, and cable TV. Cable TV is still the cash cow for coax providers, and installing appropriate channel splitters network-wide to reallocate higher-bandwidth channels to data uplink would result in days or weeks of downtime for cable subscribers, not to mention the crippling amount of money in new hardware. It is a consequence of how the networks were physically built when providers thought that cable and download speeds were all anyone needed; it's not just a software switch they can flip if they wanted to.

Spectrum still sucks, but asymmetrical Internet speeds are not one of the things they suck at on purpose.

[–] Emerald@lemmy.world 6 points 10 months ago (1 children)

That's interesting. I knew coax wasn't symmetrical but never know why.

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[–] TheGoldenGod@lemmy.world 10 points 10 months ago (13 children)

I’ve seen advertisements fiber internet is in my area (Frontier), starting price is $59, guessing the price goes up eventually?

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[–] Semi-Hemi-Demigod@kbin.social 51 points 10 months ago (2 children)

This is why marketing is a bullshit job.

[–] AllonzeeLV@lemmy.world 50 points 10 months ago* (last edited 10 months ago) (1 children)

As are modern sales.

There should be a different name for people at a store that answer questions about a product on request.

No one should be trying to convince anyone to buy anything as a job. What the hell is that? If you make a cool thing, people will come to you. If you don't, stop trying to pressure people into it.

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[–] Emerald@lemmy.world 9 points 10 months ago

They aren't even getting their target market right, sending me "move-in" offers when I haven't moved.

[–] Alexstarfire@lemmy.world 39 points 10 months ago

I still get all that and I have Spectrum. It's also common for the envelope to say it's "important." No, ads are not important.

[–] magicalzfmk@lemmy.sdf.org 33 points 10 months ago (1 children)

Damn blurring out all the numbers must be more infuriating right?

[–] Emerald@lemmy.world 18 points 10 months ago

Yes thank you for noticing my effort

[–] Ohi@lemmy.world 29 points 10 months ago (4 children)

Words can't describe the inner joy I felt making that call to cancel after I had Google Fiber installed. "No sir, there is no package or temporary deal you can offer me that's going to change the outcome of this conversation."

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[–] fne8w2ah@lemmy.world 27 points 10 months ago (1 children)

Look at the amounts of wasted paper! 😡

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[–] afraid_of_zombies@lemmy.world 27 points 10 months ago (1 children)

Rip it up and mail the shreds back to them, no note or explanation. Usually that makes them stop.

[–] Nfamwap@lemmy.world 8 points 10 months ago (1 children)

But how will they know it's from OP?

[–] afraid_of_zombies@lemmy.world 13 points 10 months ago (1 children)

You leave the part with your name and address on it intact.

[–] Nfamwap@lemmy.world 7 points 10 months ago (1 children)

This ain't your first rodeo, eh?

[–] afraid_of_zombies@lemmy.world 10 points 10 months ago (1 children)

Nope. I have children and the hospitals they were born in were under the impression that I owe them money and it is on me to make sure the insurance pays them despite being in network.

[–] i_am_tired_boss@lemmy.world 9 points 10 months ago

Can I borrow your balls for a moment?

[–] arin@lemmy.world 26 points 10 months ago (3 children)

Got fiber and never looked back, 1gb both up and download at the same time(yes full speed on 2 different tests), no throttling, advanced email notifications for maintenance that's past midnight. it's so much freedom, no datacaps too !

[–] rxin@lemmy.blahaj.zone 7 points 10 months ago (2 children)

lmaoo they remotely update router software whenever they feel like it here. that means losing internet for half an hour without any warning :)

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[–] RBWells@lemmy.world 26 points 10 months ago

We've never had Spectrum and they relentlessly woo us as well. When we ignored the mailings, they started sending them in Spanish, as though they thought we simply couldn't understand them. Like nobody could possibly resist them if they could read the advertisements, right? Waiting to see what they try next.

[–] ilinamorato@lemmy.world 24 points 10 months ago (3 children)

I switched to Fiber from Spectrum a few months ago. When I took the equipment back to the store, I was pleasantly surprised that I didn't need to jump through any hoops at all to cancel; they just got my name, checked my ID, looked at the router serial number, had me sign a thing, and handed me a receipt. I was shocked. I had put an hour on the meter, and I only needed four minutes.

But less than a week later, I got my first "move in offer." It's honestly hilarious to begin with—"oh, ha ha, they honestly think their choke hold on the market is so strong that the only reason anyone would ever cancel is if they move out of the area"—but quickly got sad when I realized, actually, given the government-enforced monopoly they enjoy in my city, that's probably true for most people.

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[–] eclectic_electron@sh.itjust.works 23 points 10 months ago (2 children)

They even ambush me every time I go to the grocery store. And they've doubled my bill since I signed up. Why bother marketing when you can raise rates whenever you want? They could save so much money by not mailing every day and hiring people to hunt me

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[–] LazaroFilm@lemmy.world 22 points 10 months ago (4 children)
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[–] 0110010001100010@lemmy.world 21 points 10 months ago (1 children)

I'm a current customer and still get shit like the frequently, usually they want me to add cable TV and/or phone to my internet-only package. It's really obnoxious. You'd think after me ignoring it for 8 years they would give up but nope, still at least once a month one pops up in my mailbox.

[–] dual_sport_dork@lemmy.world 26 points 10 months ago (3 children)

Just sleep well at night knowing that part of the reason your cable/phone/internet bills are so high is because your rates are subsidizing these morons to mail you full color glossy double sided bullshit advertising services at you that you already have.

[–] Emerald@lemmy.world 7 points 10 months ago (2 children)
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[–] stewie3128@lemmy.ml 17 points 10 months ago

I received these about once a week when I was a Spectrum customer. Since I dumped them when ATT fiber became available, I now receive them three times a week.

[–] cashews_best_nut@lemmy.world 15 points 10 months ago

Ooooo aren't you popular.

[–] JCreazy@midwest.social 14 points 10 months ago

Do any of these have return labels?

[–] son_named_bort@lemmy.world 14 points 10 months ago

My ex (Comcast) sends me stuff all the time. They even have the audacity to call themselves neighbor. Mr. Rogers they are not.

[–] qjkxbmwvz@lemmy.sdf.org 11 points 10 months ago (4 children)

My ex is ATT fiber which, despite having zero love for ATT, was pretty great.

They are trying to get me back...but they don't offer fiber (or any service!) at my new address.

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[–] tabularasa@lemmy.world 11 points 10 months ago (4 children)

This is me with SiriusXM. Fuck them

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[–] Sendbeer@lemm.ee 6 points 10 months ago (1 children)

This is me and Dish. Been over five years and I still get at least one a month. Post office was kind enough to notify them of my new address twice.

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