Maybe, although it’s multiple people, so seems like it wouldn’t be a camera fault.
Possibly it’s how they are getting to me - I don’t get them directly, they come to via someone else, and I think the someone else may be getting them via WhatsApp (which I don’t use).
So in fact it’s maybe the compression from WA, rather than an issue with HEIC? I should have thought of that before!
I’m sure you don’t need telling, but just in case, I would check the meta data to see when the last time the file was edited. If it matches when they sent it to you, that’s the cause.
It might be something wrong with the camera or phone they used, but the format is solid.
Maybe, although it’s multiple people, so seems like it wouldn’t be a camera fault.
Possibly it’s how they are getting to me - I don’t get them directly, they come to via someone else, and I think the someone else may be getting them via WhatsApp (which I don’t use).
So in fact it’s maybe the compression from WA, rather than an issue with HEIC? I should have thought of that before!
I’m sure you don’t need telling, but just in case, I would check the meta data to see when the last time the file was edited. If it matches when they sent it to you, that’s the cause.