Linux Mint 22 Will Include Preinstalled App for Matrix - OMG! Ubuntu
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Linux Mint 22 will include a Matrix web client preinstalled when released later this year. The IRC-based desktop chat app Linux Mint has been building,

tl;dr :

  • Hexchat IRC client app development stopped
  • Linux Mint team was building IRC client to replace Hexchat
  • The team tried Matrix and liked it
  • Linux Mint’s communication channels are moving from IRC to Matrix
  • The desktop app will be named Matrix to avoid confusion
  • acockworkorange@mander.xyz
    1·
    6 months ago

    Looks like you’re saying federation is the future, but Matrix is a bad federation implementation. And that sounds good.

    I still think forums are the best way to handle support. Even phpBB is better than any chat. Have a bot alert a chat channel that the project team hangs out for every new topic or something, if that’s a concern.

    • lemmyreader@lemmy.mlOPEnglish
      1·
      6 months ago

      I still think forums are the best way to handle support. Even phpBB is better than any chat. Have a bot alert a chat channel that the project team hangs out for every new topic or something, if that’s a concern.

      Giving the users the choice to have IRC and a forum sounds nice to me. Forums for the longer conversations and be able to look up things with a search engine, and IRC for quick questions and informal chat.

      • cerement@slrpnk.net
        1·
        6 months ago

        the issue isn’t so much with IRC, XMPP, Matrix, or Discord per se (aside from Discord having its own issues) – it’s that every dev/org/group is trying to use a chatroom as a replacement for support channels, wikis, knowledgebases, FAQs, forums, announcements, mailing lists, etc.

        [as the meme states: “I don’t want to join your fucking Discord server just to get basic information that should be on a proper website instead of hidden away in the archives of a fucking chatroom”]