The grim prediction comes from K Krithivasan, head of Indian IT giant Tata Consultancy Services (TCS). The second-largest company in India by market cap, it has more...
Most of them are not good at selling anything. That’s why they give them a script to follow, which also restrains the good salespeople in a callcenter. If they change the way of their offers - maybe custom generated deals based on available customer data by an AI that management trusts more than people - they might sell better than Pajeet ever did.
Most of them are not good at selling anything. That’s why they give them a script to follow, which also restrains the good salespeople in a callcenter. If they change the way of their offers - maybe custom generated deals based on available customer data by an AI that management trusts more than people - they might sell better than Pajeet ever did.