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Lol, the chatbot is a separate legal entity? Good luck with that argument
“You see your honor, it wasn’t the car manufacturer that’s responsible for not installing, Bob the brake-installer is a seperate legal entity”.
This is verbatim what Boeing just tried to pawn off on the door bolt contractor.
The AI said I get a free aircraft delivered once a week.
Here is the original article: https://arstechnica.com/tech-policy/2024/02/air-canada-must-honor-refund-policy-invented-by-airlines-chatbot/