The audio quality is just unbelievably bad. Plus no lip reading to augment things. And if it’s a call center (which feels like 90% of my phone usage because I would never call friends or family by my own choice), good odds they’ll have a thick accent to make things harder.
I’m hearing impaired and I think a lot of my own phone anxiety comes from my hearing. Of course, it’s hard to tell because I don’t have anything to compare it to. But what really stresses me out is the fear of not being able to understand the person on the other end. And it’s not an irrational fear, cause it happens so much! It’s extremely embarrassing having to constantly ask for repetition, having to admit you can’t understand them, or giving a response that makes no sense because I misheard them.
I wish every company would join the 21st century and use email or text. My freaking doctor and dentist have both figured it out, so it’s not a privacy issue stopping Big Chuck’s T-Shirt Emporium from using email.
The audio quality is just unbelievably bad. Plus no lip reading to augment things. And if it’s a call center (which feels like 90% of my phone usage because I would never call friends or family by my own choice), good odds they’ll have a thick accent to make things harder.
I’m hearing impaired and I think a lot of my own phone anxiety comes from my hearing. Of course, it’s hard to tell because I don’t have anything to compare it to. But what really stresses me out is the fear of not being able to understand the person on the other end. And it’s not an irrational fear, cause it happens so much! It’s extremely embarrassing having to constantly ask for repetition, having to admit you can’t understand them, or giving a response that makes no sense because I misheard them.
I wish every company would join the 21st century and use email or text. My freaking doctor and dentist have both figured it out, so it’s not a privacy issue stopping Big Chuck’s T-Shirt Emporium from using email.