Follow up to my previous post a while back, are there any things that I can do to make your job easier?
For example, I work at a library and it helps me when patrons have their library cards ready when they come up to the circulation desk, especially if they have a large stack of books.
Being prepared like your library card is one, definitely. Always be polite. Always. If they’re grumpy, it’s something that happened in their life. Could be their boss is crappy, someone flipped them off, etc. It’s not about you, so injecting kindness would really help make their day better.
Be prepared and kind. Again. It really is the best way to make things go smoothly.
Those two, prepared and kindness/politeness, are really it if you think about it.
Just don’t make the cringy “if it’s not scanning, it must be free” joke that they’ve all heard a million times.