This is no surprise to me. I recently retired after 30 years of dealing with Microsoft’s bullshit. The last 2 years or so since they started focusing on Copilot and only Copilot, I’ve seen the quality of every other aspect of their company, from software releases to account management to tech support quality and response time to documentation, just fall off a fucking cliff. They were never great but it’s gotten REALLY bad lately. And I was working for a fortune 50 that spends many tens of millions of dollars with Microsoft every year. It’s been amazing to watch.
This is no surprise to me. I recently retired after 30 years of dealing with Microsoft’s bullshit. The last 2 years or so since they started focusing on Copilot and only Copilot, I’ve seen the quality of every other aspect of their company, from software releases to account management to tech support quality and response time to documentation, just fall off a fucking cliff. They were never great but it’s gotten REALLY bad lately. And I was working for a fortune 50 that spends many tens of millions of dollars with Microsoft every year. It’s been amazing to watch.